HIJAB KINGDOM

Faq

Frequently Asked Questions.

01. Who are We

What is Hijab Kingdom?

Hijab Kingdom is an online store dedicated to providing a wide range of high-quality hijabs and modest clothing for Muslim women. Our collection includes a variety of hijab styles, clothing options, and accessories.

Where is Hijab Kingdom located?

We are based in Ottawa/Gatineau, Canada, and serve customers across the country and beyond through our online store.

What types of products do you offer?

We offer a diverse range of products, including hijabs in various styles and fabrics, modest clothing such as abayas, maxi dresses, and tunics, as well as hijab accessories and underscarves.

02. Shipment

Can I order from outside of Canada?

Yes, we ship internationally. You can place orders from anywhere in the world, and we will deliver your items to your location.

 

What are the available payment methods?

We accept various payment methods, including major credit cards, PayPal, and other secure online payment options for your convenience.

How do I care for my hijabs and clothing?

Care instructions can vary depending on the fabric and design of the item. We provide care guidelines for each product on our website to help you maintain the quality and longevity of your purchases.

03. The order

Can I track my order?

Yes, we provide order tracking services. Once your order is processed and shipped, you will receive a tracking number to monitor the status and location of your package.

How can I stay updated with your latest collections and news?

To stay informed about our latest collections, promotions, and fashion insights, you can subscribe to our newsletter and follow us on social media platforms such as Facebook, Instagram, and Twitter.

If you have any specific questions or additional FAQs you’d like to include on your website, please feel free to provide them, and I’d be happy to help you further.

When will I receive the invoice for my order?
When you have paid for the order, you will not automatically receive an invoice for your order. If you wish to receive an invoice, this can be done in two ways.The first way is through your account at our store. When you log in to your account you can see your orders and download the invoice.

04. Returns, exchanges and complaints

Do you have a return or exchange policy?

Yes, we have a return and exchange policy in place. Please visit our Returns and Refunds page for detailed information on our policy and how to initiate returns or exchanges.

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